Job Title: Cage Cashier
Department: Cage
Reports To: Cage Supervisor

SUMMARY

Processes personal checks, cash advance transactions, and TITO tickets in a courteous and timely manner. Records transactions for each guest in computer systems. Responsible for cash funds while on duty.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Facilitates all financial transactions.

Processes Winner’s Receipts, including foreign and non-foreign tax withholding forms.

Safeguards company assets and adheres to all Cage policies and procedures.

Maintains and is held accountable for all funds entrusted to him/her on an assigned shift.

Provides prompt, friendly, and courteous service to all Guests and Team Members in a confidential manner.

Ensures that all transactions are performed in compliance with Title 31 and are properly recorded in the system.

Must be a team player able to work well with others, neat in appearance with good hygiene.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

Minimum one (1) year of high-volume cash handling or equivalent. Banking experience preferred, however, candidates with related cashiering and Guest service background will be considered. High School diploma or equivalent preferred.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in one-on-one and small group situations to other Team Members of the organization.

MATHEMATICAL SKILLS

Must possess basic math skills. Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. Ability to use a calculator by 10-key touch.

CERTIFICATES, LICENSES, REGISTRATIONS

Ability to obtain and maintain a Lytton Tribal Gaming Commission gaming license at all times of employment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must regularly lift and/or move up to 25 pounds, climb ladders and access crawl spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of the job. While performing the duties of this job, the Team Member is occasionally exposed to fumes or airborne particles. The noise level in the work environment ranges from quiet in the back of the house and office areas to moderate on the Gaming floor.

Should be able to adapt well to the casino environment involving large numbers of people, loud and continuous high noise levels. Must also be able to psychologically handle the concept of persons occupying an establishment for the purpose of gambling, drinking, eating, and smoking for long periods of time.

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Job Title:          Cook
Department:     Food and Beverage
Reports To:      Sous Chef

SUMMARY

To provide the most responsive, knowledgeable, and courteous service possible through assuming production activity in the kitchen.  Executing recipes based on the Standard Operating Procedure Manual including batch cooking and line cooking. Cooks must work neat and clean and follow health standards for their station and the general work areas of the kitchen. They are to be organized, precise and able to follow directions with flexibility based on production and customer demands

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of our vision of treating our guests and each other with kindness, dignity and respect.

The line cook is responsible for cooking and preparing a variety of menu items per recipe standards

Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of our vision of treating our guests and each other with kindness, dignity and respect.

Follow recipes to prepare and/or cook food to meet departmental standards or as directed.

Measure and convert recipes without affecting quality.

Perform assigned function within the kitchen such as broiler, sauté, Asian, prep and production when needed.

Accepts direction during day to day operations to ensure culinary standards and operational guidelines including kitchen areas, food preparation activities and facilities are met.

Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness

Knowledge/understanding of kitchen equipment to include safe operations and regulation of temperatures for proficient cooking times and temperatures.

Understands fundamentals of soups, sauces, starches, thickeners and emulsifiers.

Must adhere to regulatory, department and company policies.

Partners with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.

Must be familiar with and have exposure to prep list.

Take inventories for work stations

Exhibit intermediate knife skills, classic cuts and sharpening.

Attend all departmental and company training programs or meetings as directed.

Properly maintains, cleans and sanitizes equipment and work areas to meet departmental standards or as directed.

Perform all job duties in a safe and responsible manner.

Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties.

Perform other job related and compatible duties as assigned

Monitors setup work for the kitchen and all food line.

Observes all safety rules and regulations.  Reports any and all accidents, safety hazards or potential safety hazards to the Executive Chef, Manager, or Security Department immediately.

SUPERVISORY RESPONSIBILITIES

This position does not have any supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work requires effective communication in English both verbal and written form in a professional manner.

Work requires a minimum of two years’ experience.

Work requires ability to work from a standing position for extended periods of time.

Work requires pushing carts up to 250lbs, lifting full pots up to 100lbs, repetitive stirring, and bending at the waist.

Good working knowledge of the fundamentals of hot food preparation.

Good working knowledge of accepted standards of sanitation.

Knowledge of operating all kitchen equipment i.e. stove ovens, broilers, slicers, steamers, kettles, etc.

EDUCATION and/or EXPERIENCE

Any combination of education, training or experience that provides the required knowledge, skills and abilities.  High school Diploma preferred.  Culinary or apprenticeship program preferred.

Must have at least one-year proficient full time (40 hours week) work experience on hot line and must be technically proficient.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Ability to obtain any government required licenses or certificates

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.  The noise level in the work environment is usually loud.

Should be able to adapt well to the casino environment, involving large numbers of people, loud and continuous high noise level.   Must also be able to psychologically handle the concepts of persons occupying an establishment for the purposes of gambling, drinking, eating and smoking for long periods of time.

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Job Title:               Officer

Department:          Security

Reports To:           Security Supervisor

SUMMARY

Ensures the safety and protection of the guests, fellow team members, property, and assets of Casino San Pablo.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Provides security and protection for customers, casino assets, and other team members

Prepares detailed reports on incidents occurring on casino property.

Provides interior observations during cash removals and deliveries to casino property.

React promptly and effectively to any disturbances at any location on casino property as required or directed.

Observe, report, and react to any individual suspected of conducting illegal activity.

Administer first aid and assist injured customers and team members of the casino.

Responds to the direction of a Security Supervisors and/or upper management.

Conducts or observes removal, replacement and securing of boxes containing cash, or redeemable tokens and tickets from gaming tables and machines.

Read and understand all Duty Sheets, Department Manual, Company Team Member Handbook, and other material as presented. Any questions, suggestions, and constructive ideas should be expressed in briefing or to a Security Supervisor or above in a one on one format.

All of the Security Team must understand and embrace superior guest service in our culture of Friendliness & Cleanliness embodied in the commitment to Kindness, Dignity, and Respect for everyone we deal with.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

EDUCATION and/or EXPERIENCE

No experience required

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization.

MATHEMATICAL SKILLS

Basic math skills

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

Gaming License, CPR, First Aid, AED, Verbal Judo, Laws of Arrest.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to stand and/or walk. Must be able to lift between 40 – 80 pounds deadweight.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. The noise level in the work environment is usually loud. Should be able to adapt well to the casino environment, involving large numbers of people, loud and continuous high noise level. Must also be able to psychologically handle the concepts of persons occupying an establishment for the purposes of gambling, drinking, eating and smoking for long periods of time.

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